Shipping policy

Order Processing Time

Orders placed before 12:00 PM (MDT), Monday–Friday, are processed within 2–7 business days, provided the item is in stock. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Address

Please note that we are unable to modify the delivery address once you have placed your order. We may reach out to confirm shipping information if the address provided is not valid.

International Orders

Wood Grain Junkie® is diligently working to expand our international market. Please contact us directly at info@woodgrainjunkie.com to learn more.

International customers are responsible for any applicable taxes, duties, customs fees, or import charges required by their country. These fees are determined by your local customs authority and are not included in your purchase price.

By placing an order with Wood Grain Junkie, LLC, you acknowledge and accept responsibility for any applicable import fees.

We gladly accept returns in accordance with our return policy. However, if an international order is refused after it has shipped, any return shipping costs, customs charges, duties, taxes, brokerage fees, storage fees, or other carrier fees incurred as a result of the refusal are the responsibility of the buyer. These costs will be deducted from any applicable refund, and original shipping charges are non-refundable.

For international returns, please email us at support@woodgrainjunkie.com to request a return. Customers must cover all return shipping fees and any applicable taxes or duties.

Tracking Your Order

Once your order has been processed, we will send you a confirmation email with tracking information. For your convenience, you may see the expected delivery date for your order upon checkout. You will be able to track your package directly on the carrier’s website. Please note that once items are dispatched from our shipping department, the carrier’s delivery times can vary.