Overall I like the product a lot. I like the fact that it is of clear plastic so you can see what you are doing. Some competitor's products cannot be viewed through, a distinct disadvantage.
I also like the size of the product. Nice and large base so accurate routs can easily be accomplished.
I did not like the handles - I much prefer knobs. So I purchased a competitor's product that uses knobs and changed the handles out for those knobs. An expensive way to go (I could not find that exact knob anywhere else) - but I like the end result. I feel I can operate the router a lot better with these knobs. I am sure everyone has their own best-liked way of doing this.
One other thing. The hole in the base was too small to allow me to use one of my larger router bits, and I don't use guide bushings. I asked how to enlarge the hole and never got a response (maybe they have a liability concern, I don't know). I enlarged the hole (slightly) using a Forstner bit in a drill press, with the base plate clamped firmly to the drill press base. Worked perfectly.